Individual Outreach. Quality Outcomes.
Every member is different. So is every measure. Our Medicare member engagement platform leverages real-time intelligence signals, AI and advanced analytics, and built-in Stars measure logic to create individualized outreach and coordinated care that move the member to the next best action.
Solutions
Tailored, Scalable Interventions
Our platform has earned HITRUST i1 certification, demonstrating that we follow rigorous processes that comply with leading cybersecurity and regulatory frameworks.
Member Experience
MedOrion helps improve CAHPS ratings by aligning outreach with each member’s preferred tone, timing, and channel. By removing friction and building trust, our platform reduces communication fatigue and ensures members feel seen, supported, and valued.
HEDIS | Clinical Quality
MedOrion helps improve Star Ratings and close care gaps faster by reaching the right members with the right message at the right time. Plans reduce wasted effort and drive measurable gains across key preventive and chronic condition measures.
Pharmacy
MedOrion helps drive stronger Part D performance by increasing medication adherence across key measures. Health plans improve refill rates, reduce abandonment, and raise adherence thresholds—leading to higher Star Ratings and more efficient pharmacy engagement.
Risk Adjustment
MedOrion helps Improve RAF accuracy and protect revenue by engaging members when they’re most likely to complete risk-relevant encounters. Health plans increase condition capture, reduce missed opportunities, and make better use of in-home, PCP, and vendor-led programs—without increasing burden on provider or outreach teams.
Quality Results.
Millions of Members
MedOrion is working for national and regional health plans managing millions of members, one member at a time. Join those that have already seen the impact of AI-assisted, individualized outreach.
5.9%
4.2%
6.3%
Resources
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