Pharmacy: Adherence Starts with Understanding Why
Med Orion combines AI and behavioral science to help health plans uncover the real reasons behind non-adherence, whether it’s low motivation, uncertainty, or access barriers. By identifying each member’s unique drivers and communication preferences, plans can deliver precisely timed outreach that increases refill rates, improves Part D Star Ratings, and reduces wasted pharmacy effort.
Smarter Outreach. Stronger Adherence.
Move beyond generic adherence programs by focusing outreach where it’s most likely to drive action.
7.79%
6.21%
6.31%
AI-Driven Adherence Gains
MedOrion uses AI and behavioral science to uncover the behavioral drivers behind non-adherence, such as low motivation or lack of perceived need. This insight allows plans to engage members with personalized outreach that improves refill rates and lifts Part D Star performance.
Precision Targeting That Reduces Waste
Rather than relying on generic condition-based lists, MedOrion identifies the members most at risk of non-adherence and most likely to respond. This approach helps pharmacy teams reduce unnecessary outreach, improve efficiency, and focus on members where the impact will be greatest.
Streamlined Pharmacy Operations
With a deep understanding of each member’s intent and preferences, MedOrion enables pharmacy teams to deliver smarter, more efficient engagement. Plans can scale adherence strategies with greater accuracy while minimizing operational burden and resource waste.
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