White Paper : Is COVID-19 The New Flu?

Considering that COVID-19 has impacted large segments of the population across multiple categories of health outcomes and experiences, it will take years to properly assess what “Long COVID” actually is, as well as its determinants, diagnosis and treatment. In the meantime, health plans are urged to communicate with members who are rightly concerned about whether this viral infection will become the next chronic disease.

In this white paper, we explore the post-COVID illness challenges and what health plans can do to address members’ concerns and improve care experience.